Welcome to Tofay! By accessing and using our website, you agree to comply with the following terms and conditions. Please read them carefully before using our services.
Acceptance of Terms
By using our services, you agree to be bound by these terms. If you do not agree with any part of the terms, you should not use our services.
Pricing
All prices listed on our website are in your local currency, and are subject to change without notice.
Order Process
- Orders are only confirmed after successful payment authorization.
- We cannot guarantee the availability of specific items, especially during high-demand periods like holidays.
- If the recipient is not available to receive perishable items (like custom cakes), and you request a redelivery, additional charges may apply.
Delivery
- Delivery times are estimated and may vary due to external factors.
- We are not responsible for delays caused by incorrect address information or external circumstances like public holidays or strikes.
Returns and Refunds
- Due to the personalized nature of our products, returns or exchanges are not supported.
- If you are not satisfied with your purchase, please contact us within 3 days of delivery.
Product Descriptions
- We strive to be as accurate as possible in our product descriptions; however, we cannot guarantee that all descriptions are completely accurate, current, or error-free.
- Products may vary slightly from their pictures due to the unique nature of each custom item.
User Responsibilities
- You are responsible for maintaining the confidentiality of your account and password.
- You agree to accept responsibility for all activities that occur under your account.
